Braces Problem? Start Here.
Almost every issue that comes up between appointments is small, completely normal, and easy to manage at home.

If you have braces, it’s common for things to feel a little off – a poking wire, a loose bracket, a sore mouth. The good news: almost every issue that comes up between appointments is small, completely normal, and easy to manage at home. Below is your quick reference for the most common braces hiccups, what to do about each one, and when something actually needs our attention.
First: Is It Actually an Emergency?
True orthodontic emergencies are rare. Even most broken brackets and poking wires can wait a day or two without slowing your treatment down at all. Call us right away only if:
- There’s been significant trauma to the face or mouth
- Severe pain isn’t responding to over-the-counter medication
- You see swelling or signs of infection in the gums or face
Everything else? Take a breath – you’ve got options. Use the guide below to handle the most common braces issues at home, then call our office during regular business hours and we’ll get you scheduled for a quick fix.
Common Braces Issues & How to Handle Them
1. Poking Wires (The #1 Reason)
As teeth move, the archwire can shift, resulting in a long, sharp end poking into the cheeks or gums.
What to do: Use orthodontic wax to cover the sharp end or, as a last resort, carefully use sanitized nail clippers to snip the wire.
2. Loose or Broken Brackets
Brackets (the metal or ceramic pieces on each tooth) can come unglued if you eat hard or sticky foods, or if there is trauma to the mouth. A loose bracket may slide back and forth on the wire.
What to do: If the bracket is still attached to the wire, leave it alone and use wax for comfort. Call the office to schedule a non-emergency repair appointment.
3. General Pain and Soreness
Within the first 24 to 72 hours, teeth can feel quite sore, tight, or sensitive, making eating difficult.
What to do: Take over-the-counter pain relievers (like ibuprofen or acetaminophen) as recommended by the orthodontist and eat soft foods (e.g., yogurt, mashed potatoes, smoothies).
4. Irritation of the Cheeks and Lips
Brackets can rub against the soft tissues inside the mouth, causing mouth sores or ulcers while the mouth adapts.
What to do: Apply orthodontic wax liberally to the brackets causing the rubbing.
5. Lost or Broken Elastic Bands/Chains
The tiny, colored rubber bands (ligatures) or rubber chains can sometimes snap or fall off, which can affect the tension and movement of the teeth.
What to do: Call the office, as these generally need to be replaced within a few days to keep treatment on track.
6. Loose “Spacer” or “Band”
Spacers (rubber rings between molars) can fall out prematurely, or a molar band (the metal ring around back teeth) might feel loose.
What to do: If a spacer falls out, it may mean enough space has already been made, but you should still call to inform us.
You’ve Got a Game Plan
Braces come with bumps in the road, and now you’ve got a game plan for the most common ones. The vast majority of what pops up between appointments is completely fixable – often from your kitchen, with nothing more than a piece of wax and a little patience. For anything you can’t handle at home, give the office a call during regular business hours and we’ll get you in. We’ll see you at your next visit.


